Category: General

Frequently asked questions:

“I have seen some sellers offer photocopies or downloaded copies of a pattern. Does your site also sell those?”

No, we don’t sell copies downloads or photocopies of any pattern, book or other product on our site. There are two reasons: first there are copyright laws for books, patterns, DVD’s and other materials that prohibit someone from taking an original and reproducing or copying the materials and selling them. Also, often when a pattern for example is photocopied, important quality issues such as the resolution may not reproduce the pattern accurately. Even a small issue from making a copy can alter the measurements or seam allowances which can result in a pattern that doesn’t fit correctly or look the same as what is pictured on the envelope.

“Do you allow for returns, refunds or exchanges?”

Unless there was a technical error such as the website showing a pattern was in stock when it actually was sold out, we do not allow refunds, returns or exchanges.  It is very rare that there would be a mistake on our site where a technical error may happen that could show something still in stock when sold out. If that does happen, we will reverse the payment to the buyer and correct the error on our site.

One important reason is that we don’t allow a customer to buy a pattern, fabric, book and any other product, use it or expose it to certain conditions in their environment and then ask for a refund or return. We scan pictures and list the product accurately and we never sell patterns, books or fabric for example that have odors such as musty smell or smoke, or have pet hairs. We assure the customers coming to our site that they will buy a product in as top quality condition as possible, and we take the time to scan each item and write detailed descriptions to show the exact condition of what it listed.

Customers are also encouraged to ask questions before purchasing. We check our emails each day and answer promptly.

 

If you have any questions about this information, feel free to contact us at orders@sewingpatternheaven.com. We check our emails daily and happy to help answer any questions.

Helpful tips and information:

Pattern numbering system: You may have noticed as you shop for patterns that most pattern companies use a four-digit numbering system for their pattern identification numbers. One thing to keep in mind is that these numbers will be used and reused over the years, however they may not represent the same pattern that you are looking for, especially if it is a vintage or out of print pattern. If a customer makes a request to us for a certain pattern we always ask them for the description, size, etc of this pattern to ensure that we get the exact pattern they are seeking. Sometimes a pattern company will use a certain number for a garment and the next time they use it, it may be for a craft or costume pattern. If you make a request to us for a pattern, please let us know the specifics so that we can help find the correct pattern for you.

 

Do some patterns run bigger or smaller than other brands?: This is a commonly asked question and the answer basically is no. Often some people feel a certain brand runs bigger or smaller. But the major pattern companies all use the same body measurements and sizes to help keep the pattern sizing uniform. One difference is what is called design ease.  For example, a swimsuit may have little to no design ease, meaning that it is form fitting and depends on the stretchy fabric for fit. Other patterns may state that a garment is loose fitting or very loose fitting, and again this is a design ease meaning that not only the design is loose fitting, but the suggested fabric helps to achieve that look. We always state in our listings how the pattern is supposed to fit and also include as many scans of the pattern information and the pattern envelope as possible so you can read this as you make your purchase decision. Also note that before about 1968, the pattern companies used a smaller size chart and we try to post that smaller body measurement chart in the listing so that it’s clear that the older patterns were based on often smaller body measurements.

 

If you have any questions about this information, feel free to contact us at orders@sewingpatternheaven.com. We check our emails daily and happy to help answer any questions.

It’s hard to believe that it’s July already. Those of us in the Northern Hemisphere are well into the summer months and our customers in the Southern Hemisphere are in winter. Remember that we always carry  both warm and cold season fabrics and patterns year round to serve all of our customer’s needs.

One new change to our site recently is in addition to Paypal and Money Orders, you can now pay for your orders with credit cards. If you prefer this method, it can make your ordering much faster and easier and all major credit cards are accepted. Please also be sure to tell your friends and family who like to sew, quilt and craft about our site. We truly appreciate all personal referrals and this helps us keep our costs low.

Be sure to also go to Sewing Pattern Heaven’s Facebook page and like us. Facebook is one of the first places we will announce new arrivals and you should get a notification if you Like the page. Many of our items are one of a kind and in limited supply and they can sell out quickly.

It’s also a good time to think ahead a bit to plan for your fall sewing including Halloween costumes and holiday gifts. Some of our patterns are now out of print and in limited supply so they can also sell out quickly. We are always adding new costumes year round, so take a moment to check our inventory.

We like hearing from you, so if you have any questions, requests or suggestions, feel free to email us at orders@sewingpatternheaven.com.

Thanks again!

It seems that the holidays are such busy times, preparing food, gifts and more can be so time consuming. Now that the holidays are over and the new year is here, it’s a great time to relax and get back into some enjoyable crafts. Sewing Pattern Heaven features a wide variety of sewing patterns, kits, books and now fabric and notions. Many of these items are still in demand but are out of print or hard to find. We appreciate hearing from you with your requests and suggestions as to what we can add to our site. This helps us focus on giving you great customer service and providing fun products year round.

Our book section for example has books and leaflets for many different crafts including quilting, crochet, knitting and sewing. Maybe this year you want to revisit doing a craft that brought you a lot of pleasure in the past, and these books may inspire you.

Thanks for visiting our site and we hope it becomes a favorite place for you to find everything you need to sew, quilt and craft!